Returns & Exchanges
Trubreeze Candlez have a 14-day return policy. Furthermore, a customer has the right to request a refund 14 days after the delivery date.
To be eligible for a return, your item must be in the same condition that you received it and in its original packaging. You’ll also need the receipt or proof of purchase.
** We do not offer returns due to scent preferences or mistakes in order processing.**
We do not offer exchanges at this time.
** We do not offer returns due to scent preferences or mistakes in order processing.**
We do not offer exchanges at this time.
After the product is inspected and approved, the refund will be processed and credited to the customer's original payment method within 14 days.
** Shipping costs are NON-REFUNDABLE**
** Customers are responsible for purchasing own shipping label.**
** Customized candles are NON-REFUNDABLE.**
If there is an issue with our products, please contact [email protected]